SAP BO (Business Objects) Time Outs

What a nightmare this was.!!

To keep a connection open from browser to Business Objects (BO) , you have to review at least the following timeout settings…

1. at the load balancer level.

2. at the proxy server level (like in httpd.conf if you’re using mod_proxy)

3. in the following files..

-tomcat : web.xml
-tomcat :  server.xml — set connectionTimeout set to 0 either on the 8080 or ajp port.
-infoview app web xml
-platform services webxml

4. In the application itself (CmcApp – settings)

5. In HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\CMS\Instances\xxxx.cms

You’d think SAP in their infite technical wisdom would have a help document about all this stuff. So, here’s one from me.

tony fraser

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